Terms of Service

1. What Listing Cavy is

Listing Cavy makes flyers, social posts, postcards and similar marketing from photographs, logos and text you supply. It also enhances photographs. It uses third-party AI image models to do this.

Listing Cavy is a design tool. It is not a brokerage, an advertising agency or a compliance service. It does not give legal, financial, tax or real-estate advice.

2. Who may use it

• You must be at least 18.
• You must use Listing Cavy for business purposes, as a real-estate professional or someone working for one. It is not offered for personal, family or household use.
• Accounts are created by us. Each account is for one person. Do not share your sign-in. A workspace may have several people, each with their own account.
• Keep your password and any connected sign-in (such as Google) secure. Tell us promptly if you think someone else has access. You are responsible for activity under your account unless it happened because of our failure to protect it.

3. Credits, prices and payment

• Credits. Actions in Listing Cavy are paid for in credits. The price of each action is shown before you confirm it.
• Packs. Credits are sold in one-time packs. There is no subscription and nothing renews automatically. Prices are in US dollars and don’t include sales tax. Any sales tax we charge is shown at checkout before you pay.
• Payment. Stripe processes payments. Your card details go to Stripe and never reach us. Credits are added to your workspace when Stripe confirms the payment.
• Purchased credits never expire. There are no inactivity, maintenance or other fees on a credit balance.
• When you’re charged. A design reserves its credits when it starts. You’re charged only when a finished image exists. If no image is produced, the reserved credits return to your balance automatically. Editing a design is a new design and a new charge.
• Promotional credits. We may give promotional credits at our discretion. They have no cash value, are never refunded, don’t expire unless we say so when we give them, can’t be used while an account is suspended, and end when we close the account they were given to.
• Not money. Credits are a prepaid right to use Listing Cavy. They aren’t money. They can’t be transferred to another workspace or sold, and can’t be exchanged for cash except as refunds under our Refund and Credit Policy.
• Price changes. We may change prices for future purchases. A price change never reduces credits you already hold, and an action’s price is the one shown when you confirm it.

4. Refunds

Refunds are governed by our Refund and Credit Policy, which is part of these Terms. In short:

• within 30 days of buying a pack, you can have it refunded in full, as long as your balance still holds at least the credits it gave you;
• we don’t give partial refunds of a pack you’ve started using;
• after 30 days, credits stay usable but aren’t refunded, except in the cases that policy lists, such as our closing your account or stopping the service, and only for credits from eligible payments.

5. Payment disputes and chargebacks

If you think a charge is wrong, please contact us first. If you dispute a payment with your bank:

• we may suspend your account while we look into a dispute we reasonably believe is fraudulent;
• if a payment is reversed in your favor, its credits are removed from your balance, as far as your balance allows;
• we may close an account involved in fraud or repeated unfounded disputes.

Nothing here limits any right you have with your card issuer.

6. Your content

• What’s yours. You keep ownership of the photographs, logos, headshots, listing details and text you upload or type (“your content”).
• What you let us do. You give us a limited license to store, process, display and transmit your content only as needed to run Listing Cavy for you. That includes sending it to the AI providers described in our Privacy Policy. The license ends when your content is deleted from our systems, except for copies kept in backups for their retention period.
• Training. We don’t use your content to train AI models. We don’t use your work in our own marketing without asking you first.
• Your rights to upload. You confirm you have the rights and permissions needed for everything you upload, including the photographer’s license for listing photographs, your brokerage’s permission for its marks, and the consent of any person who appears in a photograph.

7. What Listing Cavy produces

• Ownership. As between you and us, you own the designs and enhanced photographs Listing Cavy produces for you (“output”). We assign to you any rights we have in them. You may use output commercially.
• Copyright. In the United States, AI-generated material may have limited or no copyright protection unless a person contributes enough creative expression. We can’t promise you an exclusive right in any output, or that someone else won’t get similar output.
• Check every piece before you use it. AI models make mistakes: text can be misspelled, altered or invented, and details can be wrong.
• Your photographs are redrawn. Listing Marketing designs redraw your photographs. The property shown in a design is the model’s rendering of your photographs, not your original file, and it may differ from them. Enhance Photo changes photographs by design.
• What we add from your files. Where Listing Cavy places your headshot, brokerage or team mark, QR code or contact lines from your own files, those are added after the image model has finished. What the model draws, it draws.

8. Your responsibilities as an advertiser

Everything Listing Cavy produces is an advertisement you publish under your own name and license. You are responsible for it, including:

• Fair housing. The federal Fair Housing Act and state and local laws prohibit advertising that indicates a preference, limitation or discrimination based on a protected characteristic. This applies to wording produced with the help of a model exactly as it applies to wording you typed.
• Altered images. Some states, and many MLSs, require a clear disclosure when a listing photograph has been digitally modified, and sometimes a link to the unaltered original. Because Listing Marketing redraws photographs and Enhance Photo changes them, assume every piece needs whatever disclosure your state, MLS and brokerage require. We do not keep the original of a photograph your browser resized or converted before upload (larger than 5 MB or 2,560 pixels on its longest side, or HEIC), so keep your own originals.
• Accuracy. Prices, measurements, room counts, status, results and statistics are printed as you enter them. We don’t verify them.
• Your brokerage, license and MLS rules. Brokerage identification, license-number display, equal-housing logos and other disclosures vary by state, board and firm. Meeting them is your obligation.

9. Acceptable use

Don’t use Listing Cavy to:

• advertise property you aren’t authorized to advertise, or misrepresent a property’s condition, status, price or features;
• upload material you don’t have the right to use, or impersonate another person, agent, brokerage or brand;
• upload images of a person without their permission, or any image of a minor;
• produce content that is discriminatory, harassing, sexually explicit, deceptive or unlawful;
• break, overload, probe, scrape or reverse-engineer the service;
• work around credits or limits, or access another customer’s workspace;
• resell access to Listing Cavy itself. Selling the marketing you make with it is fine.

10. Copyright complaints

If you believe something in Listing Cavy infringes your copyright, write to [email protected] with the work you own, where the infringing material appears, your contact details, and a statement that you have a good-faith belief its use isn’t authorized. We’ll review it and remove material where appropriate.

11. Suspension and closing an account

• You may close your account at any time on the Security page or by writing to us. We never take credits away because you close your account. Closing stops sign-in. It doesn’t erase your credits: ask us to reopen the account and your balance will be there, less any credits we’ve refunded. See our Privacy Policy for what happens to your content.
• Problems that can be fixed. If you breach these Terms in a way that can be fixed and isn’t serious, we’ll tell you and give you a reasonable chance to fix it before we suspend or close anything.
• Suspension. We may suspend an account temporarily while we investigate suspected fraud, a payment dispute we reasonably believe is fraudulent, a security problem, or a serious breach of these Terms. While an account is suspended, its credits are kept but can’t be used. When the suspension ends, they can be used again.
• Closure by us. We may close an account for a serious breach of these Terms, a breach that isn’t fixed after we’ve told you about it, fraud, repeated unfounded payment disputes, or a risk to the service or other customers. Where it’s reasonable and lawful, we’ll tell you first.
• Your credits if we close your account or stop the service. Whatever the reason, we’ll refund the refund value of your balance, as defined in the Refund and Credit Policy, less any amount you owe us under these Terms. Only credits from eligible payments count, as that policy defines them: credits from a payment that was refunded, reversed or charged back, that is in a dispute not decided in our favor, or that we reasonably believe was unauthorized or fraudulent, don’t create a right to a refund. Promotional credits end. This doesn’t take away any refund or other remedy the law gives you. Where we can, we’ll give you at least 30 days to download your work.
• Sections 3 (credits are not money), 6, 7, 12, 13, 14 and 15 survive the end of this agreement.

12. Disclaimers

Listing Cavy is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We don’t promise that the service will be uninterrupted, that output will be accurate or error-free, that output will comply with the rules that apply to you, or that an AI provider’s behavior won’t change. A result you got before may not be reproducible.

13. Limitation of liability

• Excluded damages. To the fullest extent the law allows, neither of us is liable to the other for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, business or data.
• Cap. Our total liability arising out of these Terms or Listing Cavy is limited to the greater of (a) the amounts you paid us in the 12 months before the event giving rise to the claim, and (b) US $100.
• What the limits don’t apply to: our obligation to make refunds under the Refund and Credit Policy; your obligations under section 14 (Indemnity) for third-party claims; liability for fraud, gross negligence or willful misconduct; and anything that can’t be limited by law.

14. Indemnity

You will defend and indemnify Savacava Technologies LLC against claims brought by a third party, and the resulting damages, settlements and reasonable legal costs, to the extent the claim arises from: (a) content you supply, such as photographs, logos, listing details and text; (b) your violation of a law or of someone else’s rights, including in marketing you publish, for example under fair-housing, advertising, licensing, privacy or intellectual-property law; or (c) your material breach of these Terms. This doesn’t cover any part of a claim caused by our own breach of these Terms, negligence or willful misconduct, or a claim that Listing Cavy itself, apart from your content and instructions, infringes someone’s rights. We’ll tell you promptly about a claim, let you control its defense and cooperate reasonably at your cost. You may not settle a claim in a way that admits fault on our behalf or requires us to do anything without our consent.

15. Governing law and disputes

• Contact first. Before filing a claim, please contact us at [email protected] and give us 30 days to try to resolve it.
• Governing law. These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-laws rules.
• Where disputes are heard. Disputes will be heard in the state courts located in Pennsylvania or in the United States District Court for the Middle District of Pennsylvania, and both of us consent to those courts.
• Small claims. Either of us may bring a claim in small-claims court where you are located.
• Urgent relief. Either of us may seek urgent injunctive relief in any competent court.

16. Changes to these Terms

• Notice. We may update these Terms. For a material change, we’ll raise the version number, change the effective date, and email the account address at least 30 days before the change takes effect. Once it takes effect, Listing Cavy will ask you to accept the new version before you continue.
• If you don’t accept. If you don’t accept a change, you may close your account before it takes effect and ask for a refund of the refund value of your balance, as defined in the Refund and Credit Policy, whatever the age of your purchases.
• Minor changes. Changes that are not material, such as corrections or clarifications, take effect when posted.

17. Notices and contact

• Our notices to you go to your account’s email address.
• Your notices to us go to [email protected] or through the Contact Us page.
• Formal legal service goes to our registered office on file with the Pennsylvania Department of State.

18. General

• These Terms, the Refund and Credit Policy and the Privacy Policy are the whole agreement between us about Listing Cavy.
• If a provision is unenforceable, the rest still applies.
• Not enforcing a provision isn’t a waiver.
• You may not assign these Terms without our consent. We may assign them to a successor to the business, and we’ll notify you if we do.
• Neither of us is liable for delays caused by events outside reasonable control.